Terms and Conditions

Textil Ze.de., S.A. puts at your disposal a service of on-line purchase which will allow you to buy at a distance the articles of the brand Zdzerodefects. In addition, you can enjoy promotions and special offers, designed exclusively for you (please note that promotions cannot be combined).

Below we invite you to review the terms and conditions that govern the purchase of Zdzerodefects products through this online store. However, if you have any questions about them, you can contact our customer service. You will find full contact details below.

In this sense, the use of this website is constituted in accordance with these general conditions:

purchase conditions

The following conditions regulate the sale of the products presented on this website by the company Textil Ze.de., S.A. (hereinafter Zdzerodefects), Calle Santa Marta 44, 08302 Mataró BARCELONA – SPAIN registered in the Mercantile Registry of Barcelona in Sheet 14,671, folio 249, volume 714, Section 2ª Registration 10ª 8-22-74. NIF A08009946.

The following purchase clauses on our website are exclusively adapted to the contractual relationships between the clients of the website called Users and the Seller Zdzerodefects.

Users who make purchases at www.zdzerodefects.com fully accept these terms and conditions and are bound by them as they were written at the time of contracting. It will be an essential requirement to read and accept the terms and conditions prior to purchasing any product through www.zdzerodefects.com

OWNERSHIP OF WEBSITE CONTENT

All contents of the website www.zdzerodefects.com are the exclusive and worldwide property of Zdzerodefects including, without limitation, reproductions of the articles, graphic design, logos, images, texts, illustrations, photographs, brands and other distinctive signs, as well as all website operation and development software. The reproduction, distribution, communication to the public, making available to the public, transformation, transfer and any other act or modality of exploitation, in any online or offline format that has not been expressly authorized by the owner of the exploitation rights, are expressly prohibited. Zdzerodefects does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to the website, and the services and products offered.

In the case of data or content provided by the user to the website www.zdzerodefects.com, this grants Zdzerodefects the non-exclusive right, free of copyright and/or intellectual property rights, perpetually, irrevocably and fully transferable to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services. You will also grant Zdzerodefects and its sublicensees the right to use the name accompanying such review or comment, if any, in connection with such review or comment.

Zd Zero Defects reserves the right to withhold any order placed by the client, if misuse or fraudulent practice on the part of the client is interpreted.

CONTACT

For any type of doubt, query or suggestion, you can contact:

by Email to: info@zedesa.es

by post to Textil Ze.de. SA , C/ Santa Marta 44, Mataró 08302 BARCELONA-ESPAÑA

by phone at +34 937 901 324

Customer service hours are Monday to Friday, working days from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 7:00 p.m. (GMT+1).

PURCHASE GUARANTEES

The items offered on this website meet the same quality and guarantee requirements as the products offered for sale in establishments.

Each product is accompanied by the following data:

Article name. Images of the article. Description of the article. Reference number. Available sizes. Composition. Price (tax included) Zdzerodefects makes an effort to show the colors of the garments as close to reality as possible. However, the color of the garments that appear on the screen may be subject to variations depending on the quality of your computer monitor. Therefore Zdzerodefects cannot guarantee that the colors that appear on your monitor are faithful to reality.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

OBLIGATIONS OF TEXTIL ZE.DE., S.A. AND FROM THE CUSTOMER

Zdzerodefects undertakes to make available to the Client all the necessary information regarding the products it offers as well as the orders. Zdzerodefects is not responsible for the non-execution of these conditions in the event of force majeure and in the event of the CLIENT’s fault or an unforeseeable event by a person outside the contract.

The Client undertakes to fill out the order forms and their fields according to the instructions indicated. The Customer also agrees to pay the price of the product, with the corresponding taxes and shipping costs.

We remind you that it is advisable that you keep a copy of the data contained in the purchased products. Zdzerodefects is not responsible for any loss of data, files or, in general, any damage resulting from a failure by the Customer to backup the data contained in the purchased products.

PURCHASE PROCEDURE

a) The items you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding button (‘Add to basket’).

b) The shopping cart will contain the reference of the selected item, its name, size, color and price (taxes included only in the EU). ATTENTION: The price expressed does not include transportation costs that may accrue since rates vary depending on the country of destination. See deliveries and returns section.

c) The order form will request personal and billing information, as well as delivery information, which will be incorporated into our database in order to process the order and facilitate making new purchases at www.zdzerodefects.com . In the same way, you will have a private area called ‘My Account’ from where you can view and modify your personal data, access your purchase history and the details of your order basket. Remember that personal data must be indicated exactly to avoid confusion or incidents in the shipping of the purchased item(s).

d) Once the purchase order has been completed, and before sending the order, a summary will be presented identifying the item(s) purchased, its total price (transport and taxes included only in the case of purchases within the European Union). ) and shipping information. The order must be confirmed by clicking on the “Confirm order” button.

e) Purchases will be paid cash on delivery (valid only in Spain), with credit or debit card (Visa, MasterCard, Maestro and American Express) by bank transfer or Paypal. For payments by credit or debit card, the charge will be made online, that is, in real time, through the secure payment gateway Moneybookers, once it has been verified that the data communicated is correct. (See Payment Method and Security)

f) Once the transaction is confirmed, the order number will be communicated via email so that it can be tracked at all times. This will include a description of the order and the personal data that have been communicated. Failure to receive this message may be due to a temporary communication problem on the network or a typing error in the email address communicated. In both cases, it is advisable that you contact Customer Service. Please check your spam folder and add info@zedesa.es to your secure mailing list.

CURRENCY AND TAXES

Prices on this website are shown in EUR €.

The User will always know the price and characteristics of the items offered prior to their purchase, these being detailed and determined on this website.

For all purchases delivered to member countries of the European Union, prices are in EUR and include 21% VAT, according to Community Regulations. For purchases and deliveries to all countries outside the European Union, they are not included in the price. Spanish VAT, as these are non-EU operations and therefore treated as an export. VAT will be deducted when indicating the country of delivery, applying the corresponding one.

Local taxes at destination, such as customs clearance fees and import taxes, will be applied once the package enters the destination country. These expenses and taxes must be paid at the time of delivery by the recipient of the merchandise.

These expenses and taxes must be paid at the time of delivery by the recipient of the merchandise.

These purchase conditions are subject to the Privacy Policy and Cookies Policy found on this website in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation).

The User, in accordance with the rights conferred by current legislation on the protection of Personal Data, may exercise the rights of access, rectification, limitation, suppression, portability and opposition, by sending their request to the postal address indicated above or by e-mail to: info@zedesa.es indicating the corresponding request and accompanied by a copy of their ID card or document proving their identity.

COMPETENT JURISDICTION

These purchase conditions are subject to Spanish legislation, therefore sales operations will be deemed to have been carried out at the domicile of Zdzerodefects. In the event of dispute between the parties to this contract, the competent jurisdiction will be submitted to the courts of Barcelona-SPAIN.

This contract will be interpreted and governed in accordance with current Spanish and European legislation.